You are at: Home > Transaction
Management
Transaction Management
The eLicense™ system optimizes your opportunities to:
- provide effective, automated interactivity that supports successful sales cycles
- make every outreach to prospects count
- have prospects "touch you back"
- collect revenue, without having to manage transactions or loss prevention measures
- sell and upsell to your customers seamlessly and effortlessly
- have your customers recommend your products and promotions to others
Transaction Happen Before the Sale
Everyone wants to build sales. But few have a system that intelligently manages
every step to a sale.
The eLicense™ system takes in the full view of the entire sales cycle. In
this view, every interaction a customer has with you and your products is an important
"transaction." Transactions occur at every touch point in the relationship, including
well before the sale, such as:
- downloads of free trials
- visits to pages hosting your products
- receiving a coupon, discount offer, or other reward -- online or at the retail
location
- redemption of rewards
- forwarding of rewards or product trials and demos to others
- viewing of a targeted advertisement, or an offer embedded within another product
- opting in to receive product updates, upgrades, or related offers
- inquiries about related products
Throughout all these touch points, customers are making decisions about you, your
product, and your brand. They are not only deciding whether or not to buy, they
are deciding whether or not to come back. By capturing each interaction as part
of the flow to the ultimate transaction payment, you can analyze and optimize for
successful sales cycles, revisits, and response rates. Safe Secure Payment Automatically
Delivered To You. Once you have your customer’s business, payment is
seamless and secure, with protections against loss and fraud already built in. Your
and your customer's preferred methods of payment are fully supported, including:
- one-time payments
- recurring payments, for subscriptions or rentals
- automatic scheduled debits
- gift card, points, or coupon redemption
- popular methods such as PayPal
Integrated with each customer’s payment transaction are the rewards they may have
earned, such as discounts, and each payment can further add to any form of rewards
program that fits your optimal commerce model.
Throughout this process, the eLicense™ system perfoms all the necessary underlying
tasks to support successful, secure transactions before, during, and after the sale
to help support a comprehensive strategy that can include: